After the last conference sessions, we took a taxi to Chicago O'Hare. Upon arrival, there was this wonderfully nice person at the United Airlines economy check-in queue who segregated electronic-ticket holders from paper ticket holders to the correct line. What a friendly and over-enthusiastic person. A useless job if you ask me. But anyway, if they want to go bankrupt, they should.
When checking in with TED we were put on stand-by for the earlier flight. The attendant pointed out that even if we were not getting a seat on the first flight, our luggage will definitely come along on the earlier flight.
We headed through the security checkpoint (less friendly personnel there) and - hooray - we save two hours of waiting time and get the sixteenhundredsomething-flight.
But...
We were a little bit surprised when our luggage did not make it. We therefore filled out the required loss-of-luggage notification and went to the hotel. The friendly lady from United was able to track down our suitcases which had boarded the plane but not arrived. Apparently, someone must have taken them off again. OK, maybe United should invest their money in decent luggage transportation personnel rather than someone telling me which line use when holding a paper-based ticket. But anyway, the lady was really nice and told us any missing pieces would be in tonight (with the last flight) and provided us with an emergency toiletry kit. Little did we know...
We checked in to the hotel and went downtown at 23:00 p.m.- still in business casual, which felt a little bit inappropriate, but what can you do? After a quick party we returned at 2:30 a.m. - all bars close at 2:00 a.m. due to state legislation.
Back in the hotel we were happy enough to find no luggage whatsoever. Yuck. That's been really really bad and if I can avoid flying TED - I will... My suitcase only turned up at 12.30 p.m.